Terms of Use
Updated: 11.11.2026
1. Introduction
Welcome to Arizona Institute of Management (AIM).
AIM is operated by Westland World Services LLC, an Arizona limited liability company. We provide professional education, leadership development, online courses, and related learning resources.
Certain educational programs, including AIM GALA – Governance & Agile Leadership Accelerator, incorporate intellectual property owned by AIM Wisdom LLC and made available through AIM under authorization.
Our online school operates through the Teachable platform.
By accessing our website, creating an account, purchasing a course, or using our educational services, you agree to these Terms of Use and our Privacy Policy.
2. Course Enrollment and Access
Learners must provide accurate registration information and maintain the security of their accounts.
Course enrollment provides access to the educational content included in the purchased product, subject to its stated access period and these Terms.
Individual learner accounts are intended for the registered learner and may not be shared or transferred without AIM's authorization.
AIM may update course content, learning resources, and platform features to maintain educational quality and relevance.
3. Intellectual Property and Copyright
AIM's educational materials are protected by applicable intellectual property laws.
AIM GALA course content and associated intellectual property are owned by AIM Wisdom LLC and made available through AIM under authorization.
Protected materials may include videos, presentations, frameworks, instructional content, assessments, case studies, templates, worksheets, graphics, and downloadable resources. Protected materials include proprietary AIM Wisdom LLC frameworks such as the RES Model and the AIM GALA tools.
Purchasing a course does not transfer ownership of its intellectual property to the learner.
4. Permitted Use of Course Materials
Course enrollment grants the registered learner a limited, nonexclusive, nontransferable license to access and use purchased materials for personal learning and individual professional development.
Learners may download, complete, and use worksheets and templates made available for download, including applying them to their own professional responsibilities.
Unless AIM provides written authorization, learners may not:
- Copy, distribute, resell, or republish course materials.
- Share course videos, assessments, or restricted learning resources with others.
- Upload proprietary course materials to public websites or shared repositories.
- Use AIM materials to create or sell competing training programs.
- Remove copyright notices or ownership information.
Organizational use, team distribution, or broader licensing may require a separate agreement with AIM.
5. Purchases and Payments
AIM courses are offered at the prices displayed at the time of purchase.
Payments are processed through Teachable and its authorized payment-processing partners.
Applicable taxes may be added during checkout.
AIM GALA courses are initially offered through one-time purchases. Any future payment plans, subscriptions, or organizational purchasing arrangements will be subject to the terms presented when offered.
6. Refunds and Cancellations
Refund eligibility and cancellation conditions are governed by the refund terms disclosed at the time of purchase and any applicable legal requirements.
Learners may contact AIM for assistance with purchase or refund questions.
Approved refunds may result in termination of access to the refunded product.
Nothing in these Terms limits rights that cannot legally be excluded.
7. Learning Activities and Certificates
AIM courses may include videos, quizzes, assessments, practical exercises, and other learning activities.
Certificates are issued when learners satisfy the completion requirements established for the applicable course.
Learners are responsible for ensuring that their registered names are accurate before certificate issuance.
AIM certificates recognize completion of specified educational requirements. They do not represent professional licensure, government certification, academic credit, or accreditation unless expressly stated.
AIM may correct or revoke certificates issued through error, misrepresentation, or misuse.
8. Learner Conduct
Learners are expected to participate professionally and respectfully.
Users may not engage in fraudulent activity, impersonation, harassment, unauthorized account access, interference with platform operations, or misuse of educational resources.
AIM may suspend or terminate access for material violations of these Terms, subject to applicable law.
9. Educational Purpose and Professional Responsibility
AIM provides educational information, frameworks, and practical learning resources for professional development.
Course examples and scenarios are intended for instructional purposes.
Learners are responsible for exercising professional judgment and following applicable laws, organizational policies, and workplace requirements when applying course concepts.
AIM does not guarantee particular employment, promotion, financial, organizational, or performance outcomes.
10. Third-Party Platforms and Services
AIM uses Teachable and other authorized service providers to operate its online school.
Access to certain features may be subject to the applicable provider's terms, policies, and technical availability.
AIM is not responsible for independent third-party websites or services outside its control.
11. Security, Fraud, and Authorized Representation
AIM is committed to maintaining a safe and trustworthy learning environment.
Users must not engage in phishing, impersonation, fraudulent communications, unauthorized access, or other activities intended to misuse AIM's name, website, systems, or educational services.
No individual or organization may claim to represent, speak for, act on behalf of, or enter into agreements for AIM without written authorization from Westland World Services LLC.
Learners and visitors are encouraged to verify suspicious communications, payment requests, or claims of AIM affiliation by contacting AIM directly through the official contact information published on our website.
AIM is not responsible for unauthorized representations or fraudulent activities by third parties, except where responsibility cannot legally be excluded.
12. Privacy and Personal Information
AIM handles personal information as described in its Privacy Policy, available on our website.
By using AIM's educational services, learners acknowledge that personal information may be processed by AIM and authorized service providers to support enrollment, payments, learning activities, and related operations.
13. Availability and Changes to Services
AIM works to maintain reliable access to its educational services but cannot guarantee uninterrupted availability.
We may make reasonable changes to courses, website features, or delivery arrangements for educational, technical, operational, or legal reasons.
If a material change affects access to a purchased product, AIM will address the situation consistent with the purchase terms and applicable law.
14. Disclaimers and Limitation of Liability
AIM provides educational services and materials for general professional learning purposes.
To the extent permitted by applicable law, AIM disclaims warranties not expressly provided and is not responsible for indirect or consequential losses arising from use of its educational services.
Nothing in these Terms excludes liability or consumer rights that cannot legally be limited.
15. Changes to These Terms
Arizona Institute of Management may update these Terms periodically to reflect changes in our services, business practices, or legal requirements.
The most current version will be available on our website.
Users are encouraged to review these Terms periodically. AIM does not ordinarily provide individual notifications of changes. Publishing updated Terms on our website serves as our standard notification method.
Changes will apply subject to applicable law and any rights or commitments established under existing purchases.
16. Governing Law
These Terms are governed by the laws of the State of Arizona, United States, except where applicable law requires otherwise.
17. Contact Information
For questions about these Terms of Use, contact Westland World Services LLC at 3133 West Frye Road, Suite 101, Chandler, AZ 85226, USA, or email aim@azinstitute.net
Our school’s goal is to improve our communities through your education and learnings. Thank you for your support.